Frequently Asked Questions

Most frequent questions and answers about Elyvate delivery, ordering, delivery zones, loyalty bonuses, and mail orders.

FAQ

Everything you need to know

What are the delivery times?

Hours of Operation (available by chat or phone):
10am – 9pm

Delivery Times:

Mail is sent on Monday, Wednesday & Friday after 4pm.

Delivery goes out on Monday, Wednesday & Friday from 4pm – 9pm.

How can I place an order?

The closest dispensary just got a whole lot closer — here’s the lowdown on how Elyvate Delivery works:

  1. Browse the Menu
    Head over to our menu and click any item to view more product details.
  2. Add Items to Cart
    Click the Add to Cart button on the detail screen. If the item comes in different sizes or weights, choose the option that works for you.
  3. Review Your Order
    Before checkout, you can review your order, update quantities, or remove items completely.
  4. Provide Your Info / Checkout
    You’ll need to provide your name, phone number, and delivery address. If this is your first order, you will need to register first. First-time customers must provide proof of age (19+) by submitting a photo of a valid photo ID and a selfie holding that ID for verification. Once verified, you’ll be able to order online. We currently accept cash and e-transfer. Cash payments receive 5% off any non-sale items.
  5. Receive Your Delivery
    Kick back and relax — your delivery will be arriving shortly. We’re usually able to make it in under 60 minutes, but delivery time may vary depending on location and traffic. Please be prepared to meet your driver at their vehicle. We’ll keep you updated on your ETA.
What happens if I miss my delivery time?

If you miss your delivery window, you will simply be moved to the following window and your product will be delivered promptly with updates.

We often have great deals, freebies, and surprise gifts as well, so be sure to check our deals section and offers on the menu.

Information about loyalty bonuses

You get loyalty bonuses for every $$ you spend, and you can redeem them anytime.

Refer a friend and get $10 off instantly.

Mail Order Marijuana

Shop at Canada Mail Order Marijuana for premium quality marijuana and weed strains, easy online ordering, guaranteed low prices, and free shipping.

What are your delivery zones?

We currently deliver within the following area:

  • West to the 427
  • North to Eglinton
  • East to Victoria Park
  • South to Lakeshore
Quick Info

Delivery Hours

  • Chat or phone support: 10am – 9pm
  • Local delivery: Monday, Wednesday & Friday, 4pm – 9pm
  • Mail sent: Monday, Wednesday & Friday after 4pm
Payments

Accepted Payment Methods

  • Cash
  • E-transfer
  • Cash orders get 5% off non-sale items
Delivery Zones

Where we deliver

West to the 427
North to Eglinton
East to Victoria Park
South to Lakeshore
First-Time Orders

Age Verification

First-time customers must provide valid proof that they are 19+ by submitting a photo ID and a selfie holding that ID before ordering online.

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